Echappa 请 IT Support Specialist

168OnlineCareer

公司: Echappa 职位: IT Support Specialist 工作内容 ·         Perform onsite analysis, diagnosis and resolution of client device and network problems for end users. ·         Install, configure, test, maintain, monitor and troubleshoot, desktop, laptop, palmtop and other client devices and related hardware and software in order to deliver required desktop service levels. ·         Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware, activate and support mobile devises and other desktop projects as needed. ·         Respond to calls for assistance at user workstation or provide phone support for remote users as needed. ·         Setup new hires; configure desktop/laptops, printer access, email, and office phone and educate new users on IT processes. ·         Work with vendors to obtain support on their products including copiers, printers, phones and computer software. ·         Conduct research on desktop products in support of PC procurement and development efforts ·         Assist in the strategic planning of meeting future desktop hardware and software needs ·         Translate technical activities and objectives in a manner appropriate for diverse audiences and stakeholder during one-on-one interaction, meetings and or conference calls. ·         Proactively seek guidance on issues requiring additional clarity or instruction from others ·         Share accrued knowledge through the use of meeting, walkthroughs conference calls and other appropriate methods. ·         Follow departmental workflow processes and work in a transparent manner. 想了解更多职位信息，咨询请通过微信号onlineservice168 我们的在线小助手会第一时间与您联系。谢谢！ 168 Consulting与诸多大型金融会计IT工程类的公司有长期的合作，也提供在线的应聘指导咨询。我们线上的导师都是各个行业内的在职精英，并有修改简历求职信，面试辅导，模拟面试，职业咨询，推荐工作的相关经验。请关注我们的公众号，将有定期的各大行业的讲座，更多的内推的机会也在等着您~